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Based on market validation, competitive moat, team risk, and execution feasibility at founding stage.
Slack succeeded as an accidental pivot from a failed gaming company (Glitch). Score: 84/100. The ICP was crystal clear (developers + tech companies), viral loop was built-in (invite colleagues to channels), and Hipchat was a weak incumbent.
Bottom-up adoption: individual teams adopted without IT approval. By the time IT noticed, entire departments were on Slack. PLG before PLG was a term.
Single biggest risk (which materialized): Microsoft Teams at $0 via Office 365 bundle. We would flag this as a kill signal unless you can out-execute Microsoft on UX — which Slack did, until it couldn't.
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