Refund Policy

Updated: August 6, 2026

Two different situations are covered. The 7-day period is only the deadline for a quality request after delivery; an undelivered report is handled separately.

01 · REPORT QUALITY

7-day quality guarantee

If the report quality isn't right, email support@bizchecker.ai within 7 days after delivery for a full refund.

02 · TECHNICAL DELIVERY FAILURE

Automatic retry or full refund

If a technical failure prevents delivery, we retry the analysis automatically. If we still cannot deliver the report, you receive a full refund.

How to request a refund

Email support@bizchecker.ai with your order email or order number. No support-response deadline replaces or shortens the 7-day quality-request window.

Refund method and timing

Approved refunds go back to the original payment method; the payment provider may take 3–5 business days.

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